About Us

Your customers already have questions.

Cost. Timing. Options. Problems. Comparisons. What to expect. Whether they should wait or move forward. And so many more.

And the businesses that answer those questions clearly are often the ones customers grow to trust.

That belief is at the heart of SearchAndAnswer.

I’m the founder of SearchAndAnswer, and I created it because I believe deeply in the power of customer education. Marcus Sheridan’s They Ask, You Answer philosophy helped shape the way I think about marketing: listen to what customers are asking, answer honestly, and make it easier for people to make informed decisions.

In theory, that sounds simple.

And yes, you could absolutely do it yourself.

But you’re an expert in your craft. Your time is better spent serving customers, running your business, and doing the work you built your company to do. You may know the answer to every question your customers ask without wanting to spend your evenings researching search behavior, organizing question lists, writing articles, drafting FAQs, or turning one great answer into five different pieces of content.

That’s where we come in.

SearchAndAnswer helps uncover the questions your customers and potential customers need answered, determine which ones matter most, and turn your expertise into useful, trustworthy content.

You bring the knowledge. I help turn it into shareable answers and customer education.

Now you can get back to doing what you do best: helping your customers.

Cathy Ice

SearchAndAnswer is inspired in part by the principles of They Ask, You Answer by Marcus Sheridan and is not affiliated with Marcus Sheridan or the official They Ask, You Answer program.